Overview
Lois Artz serves as Operations Administrator, where she plays a central role in ensuring the firm’s operations run with precision, consistency, and efficiency. A trusted partner to firm leadership, she is responsible for driving accuracy, compliance, and timeliness across administrative and client-facing processes, while proactively anticipating the needs of attorneys and clients. Drawing on her five years as Director of Human Resources, Lois brings a deep understanding of firm operations, personnel dynamics, and regulatory requirements, and serves as a key link between legal teams and the firm’s administrative and financial systems.
Lois oversees critical operational functions including conflict checks, engagement letters, initial retainer requests, and the full client onboarding and offboarding lifecycle. She supports revenue protection and advances operational efficiency across all offices, while also managing Boston office logistics and providing direct support to partners. Known for her proactive communication and solutions-oriented approach, Lois helps ensure a seamless and responsive experience for both internal teams and clients.
Experience
Prior to joining the firm, Lois worked at a top AMLaw Firm in the IP Litigation section as a legal assistant. She has practice working with the ITC and Federal District Court along with other complex litigation matters. She also has experience in event planning, alumni relations, and sponsorship and funding.
Lois graduated from Worcester State University with a degree in Urban Studies (BS), a focus on Public Policy, and a minor in French. Outside of work she enjoys traveling, classical piano, skiing, and yoga.